Im disgusted by the poor service from such a popular bank

what an excuse of service i got ....by standing in a que to sitting in a que to just get my card activated after i have already been here to collect and activate it ....still sitting in a que and got treated very poor by a Sales Person Mpho that eventually forced me to stand in the Que ....while im feeling light headed and being really sick .....this is an excuse of a branch when it comes to delivering a good or even decent customer services..... I made the worst mistake by making use of standard bank as a bank.