TG
Teresa G

1 reviews | Active since Feb 2014

19 Dec 2016, 06:49

******* transactions

<p>I have been with standard bank for almost 20 years and now all of a sudden they are allowing debit orders to go off my account from companies I do not have contracts with.</p> <p> </p> <p>I explained to them that I do not have a telkom account but they still allow telkom to keep debiting my account and then when I run out of funds they charge me R115 every few days for "bounced" fees on an account I do not have.</p>

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Replies (2)
Standard Bank
Standard Bank's reply19 Dec 2016, 13:30
Official

Good day Teresa

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply20 Dec 2016, 09:19
Official

Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you today 20 December 2016.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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