******* practices with rude arrogant bunch of sorry human beings working there

<p>firstly i called up stanard bank regarding a loan account i was told that the loan account was prescribed they refuse to provide me with letters stating that its prescribed and closed they then pushed me to pay a prescribed loan which is ******* which i later discovered is an ncr regulation i then got a message to call the call centre this morning and was put through to the most rudest arrogent waste of human skin i ever had the opportunity to talk to that woman does not deserve to being interacting with humans she refused to give me her name and cut the call i called back and got her name which is Mmasi Ma***eng sick person who works for a big bank i still dont have clarity to whats going on i now bank with FNB and they way better to deal with i have no regrets leaving and changing my bank as i never had a day of issues with FNB every thing is so simple with decent people to deal with</p>