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AJ N

1 reviews | Active since Feb 2020

01 Apr 2020, 10:34

******* Honoringfees

Yet again, while there is a open case with the Banking Ombudsman Standard Bank debits ******* "Honoring fees" from my account again.

It is blatant theft, ******* and the bank should be investigated. How many other people are being taken for a fool?

0
Replies (6)
Standard Bank
Standard Bank's reply01 Apr 2020, 13:28
Official
Dear AJ
 Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.   We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support  Kind regards  Complaint Resolution Centre******

Best regards,

Standard Bank
Standard Bank's reply02 Apr 2020, 08:22
Official
Dear AJ

Kindly note this is now a formal complaint which is with the Ombudsman.

Kind regards Complaint Resolution Centre****** (fax)***

Best regards,

AN
AJ N's update02 Apr 2020, 08:27
Reviewer Update
I am aware and have sent the latest information to the Ombudsman also, i just wish the other people will do the same so that the whole Standard Bank will be investigated.

Standard bank has been caught with their hands in the cookie jar, time to pay back what is not yours.
Standard Bank
Standard Bank's reply07 Apr 2020, 15:27
Official
Dear AJ

You will have to wait for the Ombudsman to provide you with feedback.

Kind regards  Complaint Resolution Centre******

Best regards,

AN
AJ N's update07 Apr 2020, 15:31
Reviewer Update
Cant wait ;)
Standard Bank
Standard Bank's reply31 Jul 2020, 09:43
Official
Dear Aj N

Matter is closed.

Kind regards  Complaint Resolution Centre*********************

Best regards,