KM
Kregen M
1 reviews | Active since Apr 2021
30 Apr 2021, 10:36
******* Deduction from my card
Standard Bank is so ridiculous and ********* they deducted from my account without consent and without notifying me on a reason(2021), and when I asked them they said it's in regards to an account from 2019 in which that account has been closed for around 2 years now ! . Not sure if there are people with the same dilemma and ******** actions by standard bank. If my refund is not sorted out, my Family and Friends are going to pull our their homeloans and account with Standard bank.
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Replies (3)KM
Kregen M's updateReviewer Update
30 Apr 2021, 11:31Standard Bank - South AfricaIf my refund is not actioned i will also have to take it up to ooba and ClearScore SA and a few other providers management that shows me a report of no payments outstanding and also that my credit score was not affected for years.I have to tell them the KYC checks of Standard bank customers are ******* as Standard bank is giving me a red light while they are giving me a greenlight.
KM
Kregen M's update30 Apr 2021, 11:31
Reviewer Update
Standard Bank - South AfricaIf my refund is not actioned i will also have to take it up to ooba and ClearScore SA and a few other providers management that shows me a report of no payments outstanding and also that my credit score was not affected for years.I have to tell them the KYC checks of Standard bank customers are ******* as Standard bank is giving me a red light while they are giving me a greenlight.
Standard Bank's replyOfficial
01 May 2021, 07:27 Hello Kregen, Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Standard Bank's reply01 May 2021, 07:27
Official
Hello Kregen, Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Standard Bank's replyOfficial
03 May 2021, 11:44 Hello Kregen Thank you for posting your comment. Please can you respond to us via e-mail sent to you. We greatly appreciate your continued support. Kind regards, Complaint Resolution Centre
Standard Bank's reply03 May 2021, 11:44
Official
Hello Kregen Thank you for posting your comment. Please can you respond to us via e-mail sent to you. We greatly appreciate your continued support. Kind regards, Complaint Resolution Centre