RK
Russell K

1 reviews | Active since May 2014

05 May 2017, 13:48

******* DEBT BY STANDARD BANK

<p>Early last year I requested that Standard Bank cancel my garage cards as I do not use them. In April I charged R360 for a secondary card which I no longer have and which should have been cancelled. I phoned the call centre, was given a reference and nothing has been refunded yet. What is the point of been given a reference when they do not do anything about it. Obviously they are trying to de***** me so now I will need to take this up with the Banking Ombud. </p>

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Replies (1)
Standard Bank
Standard Bank's reply16 May 2017, 09:43
Official

Dear Russell

Thank you for your posting.

I refer to our email correspondence with each other and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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