ND
Nosihle D

1 reviews | Active since Feb 2018

26 Feb 2018, 13:45

******* Debit Orders

I have been with standard bank for years, saddens me now because I have to close my account and leave the bank. Two ******* debit orders were made from my account. Upon reversing the first one, they didnt do anything to prevent this and so it happened again in the same month. It seems they are not working on or willing to work on some programme to try to prevent this and keep their clients accounts safe. Dissapointed.

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Replies (2)
Standard Bank
Standard Bank's reply26 Feb 2018, 14:07
Official

Thank you for posting your comments.

We looking into your matter and will revert to you as soon as possible.

Kind regards

Complaint Resolution Centre
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Best regards,

Standard Bank
Standard Bank's reply27 Feb 2018, 08:55
Official

Thank you for bringing your concerns to our attention.

Your concern was escalated to our management team.

Thank you for being a loyal customer.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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Best regards,