1 reviews | Active since Jan 2014
******* DEBIT OFF BANK ACCOUNT AFTER SEQUESTRATION
My account was debited by Standard Bank for the amount of R8065.00 yesterday. On querying it with the bank this morning I was told that it was for a credit card debt, I have not had a credit card with Standard bank for 17 years!!! This credit card debt was from 1997, I was sequestrated in 1998 and rehabilitated in 2006. <br> <br> After spending over an hour at the bank trying to sort this **** out, I was told that I would be refunded within 24 - 48 hours. What guarantee do I have that this will be done, what about debit orders that will be going off my account in the next day or two??? Why the hell was my account debited in the first place? Is this the ******* manner in which Standard Bank operates? Who is not doing their job correctly? Questions that will never be answered. I am disgusted that a Bank that has been around for so long has to resort to **********/******* tactics, STANDARD BANK this is not acceptable. YOU CANNOT DEBIT MY ACCOUNT AFTER I WAS SEQUESTRATED AND PLEASE DON'T EVER DO IT AGAIN.
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
