pN
pembelani N

1 reviews | Active since Jan 2020

09 Mar 2022, 10:38

******* changes in credit card interest rate without prior notification.

Good day,

My credit card interest rates were defaulted this month without prior notification. this is against the NCA as unilateral changes to a credit agreement are prohibited. please change my interest rate back to what it was before.

0
Replies (1)
Standard Bank
Standard Bank's reply29 Mar 2022, 13:30
Official
Hello Pembelani 

Thank you for allowing us the opportunity to look into your matter. 

An email response has been sent to you today, please review and respond accordingly. 

We appreciate your support and loyalty.
   
   
 Kind Regards 
 
 Standard Bank Help Centre
 ***