******* and ********* behaviour by Standard Bank and their agents, LGR Attorneys!

I settled my credit card in September 2019 and I subsequently went into a branch and closed the account. I emailed proof of payment to Standard Bank and LGR attorneys and a confirmation from the bank that the account was closed! This was after several visits to branches and experiencing all around incompetence by staff in simply closing an account after I had settled it. In December I received a message informing that I need to settle my account, I phoned in to the branch inquiring what the issues was and I was told that the account is settled and NOTHING is owing. Now yesterday(6 January 2020) I was informed that I am owing on the account. When I ask for proof of what exactly is owing on the account I am told I am owing R2096!!! Just an amount!! NO details NOTHING!!! This is totally unacceptable and *********!! Standard bank should be a better corporate citizen than this and NOT be complicit in contributing to overall indebtedness of consumers by engaging in this type of behaviour and their GREED!!!!! This must STOP!!!