1 reviews | Active since Oct 2016

01 Nov 2019, 09:31

******* actions

Trying to phone to find out how to make a bulk payment on my account as I do not find their banking details, and the voice recording asked for my pin, seriously you ask for my card number and pin, how legal is this. You permanently say you will never ask for my pin yet you just did.

0
Replies (1)
Standard Bank
Standard Bank's reply02 Nov 2019, 07:28
Official
 Hello Alicia
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
 ********** ********** (fax)