MT
Michael T
1 reviews | Active since Sept 2024
11 Oct 2024, 13:02
Ignored queries
Sent email to Standard Bank Credit Card re 2 service fess and 1 card fee deducted off my credit Card. I have a Consolidator status (pensioner) so these 3 deductions are not valid in my opinion. Why do I have to be the one to be so vigilant to ensure I am not ****med and de*****ed by my own bank?? First email sent 3rd October and follow up emails sent but to-date no resolution from Standard Bank. What is wrong with the corporate world in this country who treat their client base as ******* ?????
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Standard Bank's replyOfficial
11 Oct 2024, 13:07Good day Michael.
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Standard Bank's reply11 Oct 2024, 13:07
Official
Good day Michael.
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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