1 reviews | Active since Mar 2009
Ignore her, she might go away.
Complained re Standard Bank last year. Seems their complaints resolution strategy is to pass the complaint to everyone in the organisation (I must admit, I haven't had a call from the tea lady, yet), in the hope that the customer will lose the will to live, and give up.
I will not. My complaint number is ********** 429. Have spoken to, amongst others, Sophie, Raylene and Zuziwe,
In the meantime, Standard Bank is still overcharging me, and my claim is getting bigger and bigger. Ombudsman next step.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***