******** Consultants

After having my credit card for over thirty years with Standard Bank, I failed to collect it and what a process it was. I spoke to so many consultants who contradicted themselves, sat for ages on the phone waiting and never getting any feed back. Finally I sent emails and again no progress. Considering that a credit balance was on the card,and a monthly payment each month did not help. After much backwards and forwards I told them to cancel my card and refund me my money and in the meantime app**** at another bank and had my card within a week .Your consultants are not trained with a couldn't care less attitude and with their attitude MOVING FORWARD no way moving backward. Thought I would get a statement but nothing, really bad service