Ignorance towards Customer

<p>After informing SBSA of a ********** transaction on my Private Banking account, that was my own fault by the way, I kept on contacting the ***** department on mail with nou avail. Its as if you talk to a person that want to sell insurance or a phone contract when they talk with you!!! They make promisses about coming back to me and this is never to take place? I wonder if they have enough customers?</p>