bB
barry B
1 reviews | Active since Oct 2009
29 Apr 2023, 12:30
IGNORANCE OF EMPLOYEE IN RESPECT OF THE MASTER OF THE HIGH COURT'S REQUIREMENTS FOR A DECEASED ESTATE
My client's spouse passed away on 8 November 2022 with an estate worth less than R250 000. The Master of the High Court requires a certificate of proof of the deceased's account as well as the balance therein in order to issued the Letters of Authority. The surviving spouse requested same and was advised that the information would not be given to her until she produces Letters of Authority. This is a catch 22. Please assist the client to obtain the required information.
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Standard Bank's replyOfficial
29 Apr 2023, 13:02Good day Barry
Thank you for alerting us to this. We will escalate the matter to the relevant team so that we can ensure a speedy resolution.
Please provide us with your clients ID and contact details.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply29 Apr 2023, 13:02
Official
Good day Barry
Thank you for alerting us to this. We will escalate the matter to the relevant team so that we can ensure a speedy resolution.
Please provide us with your clients ID and contact details.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
02 May 2023, 11:42Good Day Barry
Thank you for allowing us the opportunity to look into your matter.
The Complaints department for deceased estates have confirmed they have been in contact with you to resolve matter.
Kind Regards
Standard Bank Help Centre
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Standard Bank's reply02 May 2023, 11:42
Official
Good Day Barry
Thank you for allowing us the opportunity to look into your matter.
The Complaints department for deceased estates have confirmed they have been in contact with you to resolve matter.
Kind Regards
Standard Bank Help Centre
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