RD
Renda D

1 reviews | Active since May 2018

08 May 2018, 11:19

Ignorance is bliss

Have been trying to sort out a query with Standard Bank since 2014, to no avail. All our queries, complaints and emails go unanswered. Our case gets handed to a lawyers, and once we ask assistance from them, we never hear from them again. I would like senior management from Standard Bank to contact me urgently and assist me in sorting out a "debt" that is not owed and we have been trying to sort out for more than 4 years now

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Replies (1)
Standard Bank
Standard Bank's reply08 May 2018, 13:26
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Regards

Complaint Resolution Centre

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