VM
Vinolia M
1 reviews | Active since May 2023
09 May 2023, 10:37
Ignorance
Thier still holding my account yet the case has been resolved,3 days now im told to wait.
Helpful (0)
Replies (9)0
Replies (9)
Standard Bank's replyOfficial
09 May 2023, 10:43Hi Vinolia
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply09 May 2023, 10:43
Official
Hi Vinolia
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
VM
Vinolia M's updateReviewer Update
09 May 2023, 11:18Ill wait for your response
VM
Vinolia M's update09 May 2023, 11:18
Reviewer Update
Ill wait for your response
Standard Bank's replyOfficial
09 May 2023, 11:20Good day Vinolia
Our team will be in touch with further feedback.
Thank you
Kindest regardsStandard Bank Hello Peter Team***
Our team will be in touch with further feedback.
Thank you
Kindest regardsStandard Bank Hello Peter Team***
Standard Bank's reply09 May 2023, 11:20
Official
Good day Vinolia
Our team will be in touch with further feedback.
Thank you
Kindest regardsStandard Bank Hello Peter Team***
Our team will be in touch with further feedback.
Thank you
Kindest regardsStandard Bank Hello Peter Team***
VM
Vinolia M's updateReviewer Update
10 May 2023, 08:52Still waiting its been days calling and sending emails no response,this is not good release my money and close your accoount
VM
Vinolia M's update10 May 2023, 08:52
Reviewer Update
Still waiting its been days calling and sending emails no response,this is not good release my money and close your accoount
Standard Bank's replyOfficial
10 May 2023, 09:13Hi Vinolia
We apologise for the delay getting back to you. We will follow up and get back to you.
Kindest regardsStandard Bank Hello Peter Team***
We apologise for the delay getting back to you. We will follow up and get back to you.
Kindest regardsStandard Bank Hello Peter Team***
Standard Bank's reply10 May 2023, 09:13
Official
Hi Vinolia
We apologise for the delay getting back to you. We will follow up and get back to you.
Kindest regardsStandard Bank Hello Peter Team***
We apologise for the delay getting back to you. We will follow up and get back to you.
Kindest regardsStandard Bank Hello Peter Team***
VM
Vinolia M's updateReviewer Update
11 May 2023, 21:22Fnb has communicated since Monday yet,you still holding my account,please release my money and block your account
VM
Vinolia M's update11 May 2023, 21:22
Reviewer Update
Fnb has communicated since Monday yet,you still holding my account,please release my money and block your account
VM
Vinolia M's updateReviewer Update
11 May 2023, 21:23Im taking this to ombudsman,someone must give me answers
VM
Vinolia M's update11 May 2023, 21:23
Reviewer Update
Im taking this to ombudsman,someone must give me answers
Standard Bank's replyOfficial
12 May 2023, 07:33Hi Vinolia
We apologise for the delay getting back to you. We will follow up with our team and get back to you.
Kindest regardsStandard Bank Hello Peter Team***
We apologise for the delay getting back to you. We will follow up with our team and get back to you.
Kindest regardsStandard Bank Hello Peter Team***
Standard Bank's reply12 May 2023, 07:33
Official
Hi Vinolia
We apologise for the delay getting back to you. We will follow up with our team and get back to you.
Kindest regardsStandard Bank Hello Peter Team***
We apologise for the delay getting back to you. We will follow up with our team and get back to you.
Kindest regardsStandard Bank Hello Peter Team***
Standard Bank's replyOfficial
12 May 2023, 15:24Hi Vinolia
Thank you for taking our call. thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for taking our call. thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply12 May 2023, 15:24
Official
Hi Vinolia
Thank you for taking our call. thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for taking our call. thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team***