Ignorance by VAF and Standard Bank

Item: Standard Bank
Rating: 1
Author: Noko M

VAF has withdrawn money for their own insurance besides my efforts of sending them my proof of insurance for the vehicle I purchased through them. They went on to ignore my email of telling them not to debit my account. The kind of ignorance from the bank is very frustrating because they are still using the email address that I canceled more than 10 years ago. Please help me get my money back.

Regards Noko Victor Mashiane *** ***

Helpful (0)

Replies (1)

Standard Bank's replyOfficial

28 Jul 2022, 08:24

Hi Noko

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.

Our team will be in touch.

Kindest regards,

Standard Bank Hello Peter Team

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Standard Bank's reply28 Jul 2022, 08:24

Official

Hi Noko

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.

Our team will be in touch.

Kindest regards,

Standard Bank Hello Peter Team

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