MA
Maria A
1 reviews | Active since Apr 2023
13 Apr 2023, 08:18
If you’re looking for a bond or travel card, look elsewhere.
I would give them 0 stars if I could. Contacted Standard Bank in hopes they could assist me with a bond for a house I wanted to purchase. I was sent from department to department with 0 help. Eventually I was promised that a consultant would phone me back which I am still waiting for. I have now gone with ABSA as SB service was so terrible.
Recently I tried to contact Standard Bank for assistance with a travel wallet. Same story as before. Spoke to a consultant who knew nothing of their products available for SB customers.
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Replies (1)Standard Bank's replyOfficial
13 Apr 2023, 08:24Dear Maria
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply13 Apr 2023, 08:24
Official
Dear Maria
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards,
Standard Bank Hello Peter Team
