NM
Nondumiso M

1 reviews | Active since Jan 2015

15 Feb 2017, 09:34

IF YOU WANT LAZINESS AND POOR SERVICE STANDARD BANK IS THE BANK FOR YOU

<p>Had a problem with cellphone banking and I called standard bank customer service about three weeks ago to report the matter (ref. no. ********** 760) the lady told me the matter will be resolved by the 13th which was two days ago but the matter has not been resolved and stanadrd bank is not giving me any feedback and when I call today to ask what going on I am being told to wait until the matter is resolved ORB go to another bank which I think it about time I do that now since it clear that my services are nolonger required at standard bank.</p>

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Replies (3)
Standard Bank
Standard Bank's reply15 Feb 2017, 12:51
Official

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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NM
Nondumiso M's update23 Feb 2017, 15:46
Reviewer Update

I am still waiting for standard bank to contact me

Standard Bank
Standard Bank's reply24 Feb 2017, 09:32
Official

Good day Nondumiso,

Please note that a second email has been sent to you requesting your information in order for us to be able to assist you.

Upon receipt of this information, we shall assist you further.

Best regards

Complaint Resolution Centre

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*** (fax)

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