TS
Tshepo S

1 reviews | Active since Nov 2015

04 Sept 2024, 13:21

If you have a business, pass Standard Bank - it is the pits!

I am a business client of Standard Bank. On inception, I was given a banker who was later changed to some Aphiwe person who has never bothered to contact me. I have been to the Kenilworth and Century City branches nothing. Spent hours on the phone, nothing. Instead I have been asked to forward proof of payments for funds that I would like to pay. Mind you, this is an attorneys trust account. Utter *******.

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Replies (2)
Standard Bank
Standard Bank's reply04 Sept 2024, 13:24
Official
Dear Tshepo, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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TS
Tshepo S's update04 Sept 2024, 13:27
Reviewer Update
How and when will I receive "the best possible service"?