1 reviews | Active since Oct 2017
If you do have any kind of bond or insurance or anything with Standard Bank, please rather rethink your choice.
So the truama continues, I was called now and told that a bond that was supposed to be closed in 2020 after my fathers death was not done. Although all the documenation was sent to an Arlene De Wet and now being told that the one department recieved my fathers documentaion and the other did not???
Aparently they paid a balance of R 1269.69, but did not cancel the bond, although this was asked. Now there is a balance of R 18 222.11, I was told that they will reverse some premiums, but we will have a balance and they might write it off.
This we need to wait and see, it MIGHT be revesed, MIGHT??
It was enough that my father was taken away suddedly and we finally start recovering from this heart crushing event, but now STANDARD BANK, wants us to pay for something they were supposed to have closed????? On top the stress of loosing my father, my husband lost his job due to covid, my mother is a pensioner and i am the only one working. How do they expect us to pay, there was no correspondence from them advising us of anything. We are being ****** blind and our hands are tied. Honestly cant deal with this, i feel like I am having a nervous breakdown. They dont care, they think it is as Might. Oh God, ***??????
If you do have any kind of bond or insurance or anything with Standard Bank, please rather rethink your choice. You entrust your families well being to these people and they royal ***** them, is this what you want fot your family.
Imagine your daughter was going through this, imagine entrusting Standard Bank with making sure your affairs are seen too and this is what they cause your daughters mental health to sink too? To tear filled rant on Hello Peter.
Would you be able to rest peacefully???
I honestly cant believe this :-(
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Thank you for taking our call, may you kindly review your emails.
We will await your response
Kindest regards,
Thank you for taking our call, may you kindly review your emails.
We will await your response
Kindest regards,
