LB
Lara B

1 reviews | Active since Mar 2009

30 Mar 2022, 09:59

If there was a prize for incompetence, Standard bank would win hands-down!

If there was a prize for incompetence, Standard bank would win hands-down! The same stuff-ups , year after year. Call Centre staff lie to you, promise to get back to you, but never do, Management deem themselves too important to be contactable. And I have to run around in circles, trying to get the bank's stuff-up rectified within this circle of chaos & incompetence . There is no accountability whatsoever within Standard Bank. Totally shocking & disgusting!

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Replies (1)
Standard Bank
Standard Bank's reply11 Apr 2022, 16:58
Official
Hello Lara
 
Thank you for posting your comment.
 
We assure you that as an organization we are committed to providing the best possible service .

We apologize for the inconvenience and undue frustration, this has caused.  

We are glad your matter has been resolved and we greatly appreciate your continued support. 
 
 Standard Bank Help Centre 
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