IF I DID NOT KNOW ANY BETTER, I WOULD THINK THEY ARE *******.

<p>At the end of June 2016, I closed my cheque account with Standard Bank, since then I have not received any feedback, calls, SMS's or emails. On Saturday 25.03.2017, an substancial amount was transfered from my saving account to the cheque account (the one which I closed in June 2016.</p> <p> </p> <p>After rushing to the bank to query this, I was told this was bank fees which built up as a result of failed debit order (which I was not informed of in any way) during the closure of my cheque account. I logged a dispute on Tuesday 28.03.2017 (service request no ********** 336) I have called Standard Bank numerous times to enquire about the status of my dispute, if I do not get put on hold for about 20 minutes, I get referred back to the branch where I logged the dispute and no one gets back to me. It has been 15 days waiting for a response from Standard Bank.</p> <p> </p> <p>Sven Viljoen</p> <p>Service request number: ********** 336</p>