AR
Azwidivhei R

1 reviews | Active since Jan 2020

21 Apr 2026, 12:25

If Credit check was done it could have saved us of all the fuss

I app**** for a cellphone on standard bank mobile ( and other retailers like Mondi and vodacom) my application was denied because of the judgment of FNB , with the same profile the same bank that rejected my cellphone application offered me a loan of R200 000 and a credit card . I app**** for a car finance other institutions ( Wesbank, MfC and Absa ) rejected saying that I should consult FNB first and fix my profile and the affordability , Standard Bank offered to finance me with a higher interest rate of 19+ . I paid the car ,the loan and credit card even when I was pulling hard ,been with left R3 000 to feed the family of 9 .until I lost my job. Now I am treated like a piece of an old cloth . I understand that the Bank should have at least did credit check it would have assisted me and the bank of all the fuss.I was expecting a friendly call

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Replies (1)
Standard Bank
Standard Bank's reply21 Apr 2026, 12:48
Official
Good day Azwidivhei, 

We are saddened to hear that this has been your experience. 

We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you shortly. 

Kindest regards, 
Standard Bank Hello Peter Team 
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