CL
Cherrylee L
1 reviews | Active since Jul 2011
13 Dec 2018, 11:43
Idiots
Are you kidding me?? One day before the date (13th Dec) you send a sms saying you will debit my account on the 14th Dec with my personal loan amount. I don't have money, there is not enough money for you to take to pay my personal loan. How the hell do you do this to a person?? I only get paid on the 20th December.. WHAT THE ACTUAL F*** Standard Bank????
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
13 Dec 2018, 15:57Dear Cherrylee
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Standard Bank's reply13 Dec 2018, 15:57
Official
Dear Cherrylee
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
CL
Cherrylee L's updateReviewer Update
14 Dec 2018, 12:20And yet, you still debited my account with the money! Thanks, I am now in the minus. I don't know what world you live in, but I live in one where it's difficult to make ends meet! Thanks, I'm well and truly ****ed till payday!!!!!!!! And now you send another message saying "for my convenience, my credit card will be debited the 19th May", no, it's not ****ing convenient for me. I get paid on the 20th December. All my debit orders are for the last day of the month. Not whenever you see fit. It's for a reason that it's like that. Holy ****, I have not damn clue why I still bank with you!!
CL
Cherrylee L's update14 Dec 2018, 12:20
Reviewer Update
And yet, you still debited my account with the money! Thanks, I am now in the minus. I don't know what world you live in, but I live in one where it's difficult to make ends meet! Thanks, I'm well and truly ****ed till payday!!!!!!!! And now you send another message saying "for my convenience, my credit card will be debited the 19th May", no, it's not ****ing convenient for me. I get paid on the 20th December. All my debit orders are for the last day of the month. Not whenever you see fit. It's for a reason that it's like that. Holy ****, I have not damn clue why I still bank with you!!