1 reviews | Active since May 2013
Idiots
<p>I understand I originally made an error and I transferred my bond payment to my loan account. I phoned and was told to come into the branch to reverse it to my loan. I am now at the branch and they tell me no they can't do it!!!! I must pay 15% of rhe loan and drawdown. How ridiculous! All i want to do is reverse the transaction from the incorrect account and put it in the correct account</p>
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Thank you for your posting.
Kindly note that a feedback has been sent directly to your email.
Please feel free to contact us should you require further assistance.
Best regards
Complaint Resolution Centre
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*** (fax)
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Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
Thank you for being a loyal customer.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
Thank you for being a loyal customer.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
Thank you very much for the assistance, I just wish I didn't have to do it this way! You guys have been fantastic from Complaint Resolution!
Thank you very much for the assistance, I just wish I didn't have to do it this way! You guys have been fantastic from Complaint Resolution!