AR
Amanda R
1 reviews | Active since Aug 2024
02 Nov 2018, 14:52
IDIOTIC STD MOTOR VEHICLE FINANCE
I have been paying my motor vehicle finance with pay@ ever since it started (2 years?) but every month I am being HARRASSED from sometimes 07:00 in the morning and even on a Friday evening once at 19:45 because when I pay the payment HANGS SOMEWHERE BETWEEN PICK N PAY AND STANDARD BANK and then THEY TELL ME I HAVE PAID LATE - THIS month I am even charged R 200 "extra interest" even though I have in the past paid my account anything from 20 days early to 1 day early and I HAVE NOT RECEIVED ANY DEDUCTION IN INTEREST. I cannot tell you on social media what I think you can do with that R200 extra interest - but I am sure you intelligent enough to fill in the blanks
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Standard Bank's replyOfficial
02 Nov 2018, 16:16 Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply02 Nov 2018, 16:16
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***