LQ
Lelethu Q

1 reviews | Active since Jul 2016

14 Jul 2016, 06:05

Identity theft, ********** activity and standard bank poor security system.

<p>Few days ago i received a call from standard bank lawyers in Pretoria telling me about the revolving loan of R53339.09 that I app**** for which I never did because i dont even bank with them. I then went to standard bank brackenfell branch the consultant told me to go open a case.i went to our local cop shop to open a case but i couldn't open it because i didnt have documents from the bank as proof that a ***** was committed, i then went back to the bank to request the documents, they contacted their ***** department. I was then sent to DHA for hannis Letter i spent time on the cue( carring a baby) i was later told they can't assist me the bank should issue the hannis letter not the DHA now i cant open a case because i dont have supporting documents the bank is refusing to give me them so i can open a case. Now am running up and down because of their poor security system because if their security system was like the other banks where they take photos and finger prints nin of this would have happened, am still a student how can i qualify for 53k loan i cant even qualify for R500. Standard bank poor security system has ruined my life</p>

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Replies (1)
Standard Bank
Standard Bank's reply14 Jul 2016, 11:23
Official

Good day Lelethu Qayi

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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