ID + Proof of residence submitted to the branch

<p>Hello Peter,</p> <p>I was sent an order to bring to the branch my ID and proof of residence and I did bring the documents to Standard Bank branch on the 11th of February 2017, but yesterday on the 13th of February 2017 I got an sms that my account has been frozen.</p> <p>This is ridiculous because I took my time , drove to the branch and stood on the queue but still they freeze my account. I really hate being inconvienced by this bank in this way. I will start to hate them for this. Their consultant took my documents and made copies but told me I will need to bring another proof of residence to them again end of March 2017 because my lease agreement ends at the end of March 2017. Now my life revolves arround Standard Bank, I ,must keep submitting my proof of residence as if I am their slave or prisoner, it makes no sense! Standard Bank does not pay me to keep driving and standing their long ridicuolous queues. iwant my account active becasue I am not responsibe for their incompetence or ignorance.</p>