SM
Sonia M

1 reviews | Active since Aug 2023

27 Aug 2023, 22:38

IB payment from standard bank to standard bank taking 24 hours to clear, very bad.

IB payment from standard Bank to standard bank, Standard bank need to change this thing of payments from standard bank to standard bank taking 24 hours, Some of us are running businesses and our clients are paying eft, now having client paid For goods via eft it becomes a problem because now I can't release the goods without the money appearing in my account and even the client can't leave without thier goods since the money have left their accounts, This things are really making life a he'll for us. You need to change this system of yours we've suffered a lot already.

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Replies (1)
Standard Bank
Standard Bank's reply28 Aug 2023, 07:29
Official
Hi Sonia

 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
 Kindly provide us with your account or id numbers for us to escalate your matter further. 
 
 We apologize for the inconvenience and undue frustration, this has caused. 
 
 We greatly appreciate your continued support. 
 
 Kind Regards
 Standard Bank Hello Peter Team
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