KR
Konanani R
1 reviews | Active since Sept 2024
14 Sept 2024, 14:02
Iam a client of Stan...
Iam a client of Standard bank Yesterday someone transferred money from my moneymaket account R100000 And make instant cash to my cellphone no but u didn't get otp messages And transferred R80-000 To the capitec account I dnt know about and the bank said the is nothingness they can do as it was done on my device but how I dnt know as I was having my phone
Helpful (0)
Replies (13)0
Replies (13)
Standard Bank's replyOfficial
14 Sept 2024, 14:04Hi Konanani
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Sept 2024, 14:04
Official
Hi Konanani
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
KR
Konanani R's updateReviewer Update
14 Sept 2024, 14:05My id no ***
KR
Konanani R's update14 Sept 2024, 14:05
Reviewer Update
My id no ***
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Konanani R's updateReviewer Update
14 Sept 2024, 14:05***
KR
Konanani R's update14 Sept 2024, 14:05
Reviewer Update
***
Standard Bank's replyOfficial
14 Sept 2024, 14:27Hi Konanani
Thank you for the details. we will follow up and get back to you.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for the details. we will follow up and get back to you.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply14 Sept 2024, 14:27
Official
Hi Konanani
Thank you for the details. we will follow up and get back to you.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for the details. we will follow up and get back to you.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
KR
Konanani R's updateReviewer Update
14 Sept 2024, 14:30Can't see standard bank reply
KR
Konanani R's update14 Sept 2024, 14:30
Reviewer Update
Can't see standard bank reply
KR
Konanani R's updateReviewer Update
14 Sept 2024, 14:30Ok thank you
KR
Konanani R's update14 Sept 2024, 14:30
Reviewer Update
Ok thank you
Standard Bank's replyOfficial
14 Sept 2024, 14:32Standard Bank's reply14 Sept 2024, 14:32
Official
KR
Konanani R's updateReviewer Update
14 Sept 2024, 18:07Hi standard bank hello Peter team
Got a call from team
She said she will call again after she has talk to ***** department and hear how far with the case
Got a call from team
She said she will call again after she has talk to ***** department and hear how far with the case
KR
Konanani R's update14 Sept 2024, 18:07
Reviewer Update
Hi standard bank hello Peter team
Got a call from team
She said she will call again after she has talk to ***** department and hear how far with the case
Got a call from team
She said she will call again after she has talk to ***** department and hear how far with the case
Standard Bank's replyOfficial
15 Sept 2024, 09:25Dear Konanani
Our team will be in touch with further feedback.
Sorry for the inconvenience.
Thank you
Kindest regards, Standard Bank Hello Peter Team***
Our team will be in touch with further feedback.
Sorry for the inconvenience.
Thank you
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply15 Sept 2024, 09:25
Official
Dear Konanani
Our team will be in touch with further feedback.
Sorry for the inconvenience.
Thank you
Kindest regards, Standard Bank Hello Peter Team***
Our team will be in touch with further feedback.
Sorry for the inconvenience.
Thank you
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's replyOfficial
23 Sept 2024, 16:32Dear Konanani
We made three attempts to reach you on your mobile and sadly could not get hold of you. Our team has confirmed that they have contacted you and advised that they are still waiting for the feedback from the agent bank.
In the meantime, we will be closing the matter on our side, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team***
We made three attempts to reach you on your mobile and sadly could not get hold of you. Our team has confirmed that they have contacted you and advised that they are still waiting for the feedback from the agent bank.
In the meantime, we will be closing the matter on our side, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team***
Standard Bank's reply23 Sept 2024, 16:32
Official
Dear Konanani
We made three attempts to reach you on your mobile and sadly could not get hold of you. Our team has confirmed that they have contacted you and advised that they are still waiting for the feedback from the agent bank.
In the meantime, we will be closing the matter on our side, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team***
We made three attempts to reach you on your mobile and sadly could not get hold of you. Our team has confirmed that they have contacted you and advised that they are still waiting for the feedback from the agent bank.
In the meantime, we will be closing the matter on our side, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team***
KR
Konanani R's updateReviewer Update
06 Oct 2024, 14:44Good day
The only call that I got from standard bank was from ***** department a week ago ,telling me that capitec are not sending them information that they are looking for
I also find out that the instant cash was widrawn 10minutes later when I was busy with the call centre ppl
My question is why ddnt the pick it up that the instant cash is not widrawn so they can stop it
My 80k went to someone s reference written her
How can they allow once of beneficiary with that kind reference let so much funds out
And how long does a bank realize 80k to the once of beneficiary?
The only call that I got from standard bank was from ***** department a week ago ,telling me that capitec are not sending them information that they are looking for
I also find out that the instant cash was widrawn 10minutes later when I was busy with the call centre ppl
My question is why ddnt the pick it up that the instant cash is not widrawn so they can stop it
My 80k went to someone s reference written her
How can they allow once of beneficiary with that kind reference let so much funds out
And how long does a bank realize 80k to the once of beneficiary?
KR
Konanani R's update06 Oct 2024, 14:44
Reviewer Update
Good day
The only call that I got from standard bank was from ***** department a week ago ,telling me that capitec are not sending them information that they are looking for
I also find out that the instant cash was widrawn 10minutes later when I was busy with the call centre ppl
My question is why ddnt the pick it up that the instant cash is not widrawn so they can stop it
My 80k went to someone s reference written her
How can they allow once of beneficiary with that kind reference let so much funds out
And how long does a bank realize 80k to the once of beneficiary?
The only call that I got from standard bank was from ***** department a week ago ,telling me that capitec are not sending them information that they are looking for
I also find out that the instant cash was widrawn 10minutes later when I was busy with the call centre ppl
My question is why ddnt the pick it up that the instant cash is not widrawn so they can stop it
My 80k went to someone s reference written her
How can they allow once of beneficiary with that kind reference let so much funds out
And how long does a bank realize 80k to the once of beneficiary?
KR
Konanani R's updateReviewer Update
06 Oct 2024, 14:48How long should one wait to be rep**** on the ***** case
When I call ***** department are unaware what's going on so far with my case
Going to four weeks but the is no reply is really frustrating to be honest
When I call ***** department are unaware what's going on so far with my case
Going to four weeks but the is no reply is really frustrating to be honest
KR
Konanani R's update06 Oct 2024, 14:48
Reviewer Update
How long should one wait to be rep**** on the ***** case
When I call ***** department are unaware what's going on so far with my case
Going to four weeks but the is no reply is really frustrating to be honest
When I call ***** department are unaware what's going on so far with my case
Going to four weeks but the is no reply is really frustrating to be honest
Standard Bank's replyOfficial
06 Oct 2024, 14:50Dear Konanani
We're so sorry for the delay in getting back to you.
We will follow up with our team.
We will be in touch with further feedback.
Kindest regards, Standard Bank Social Media Team***
We're so sorry for the delay in getting back to you.
We will follow up with our team.
We will be in touch with further feedback.
Kindest regards, Standard Bank Social Media Team***
Standard Bank's reply06 Oct 2024, 14:50
Official
Dear Konanani
We're so sorry for the delay in getting back to you.
We will follow up with our team.
We will be in touch with further feedback.
Kindest regards, Standard Bank Social Media Team***
We're so sorry for the delay in getting back to you.
We will follow up with our team.
We will be in touch with further feedback.
Kindest regards, Standard Bank Social Media Team***