I would rather endure any other hardship than be forced to call the Standard Bank call centre!

My handset was ******, which has severely limited my access to my bank account. I spent half the afternoon on the phone with Standard Bank, trying to resolve the issue, but eventually, I had to give up due to the incompetence of their system, processes, and staff.

Firstly, I was on hold for almost 10 minutes at a time. When I finally spoke to someone, I was asked numerous questions that led nowhere. At some point, they requested a one-time pin that never got sent to my number, forcing me to start the process all over again. It was incredibly frustrating.

After hours on the phone trying to access my bank account, I simply gave up. Banking with Standard Bank has been a nightmare. I would rather endure any other hardship than be forced to call their call center again.