CP
Charlton P
1 reviews | Active since Aug 2016
17 Nov 2021, 10:50
I would not have believed the level of poor service from this bank if I did not experience it myself.
I logged a complaint a week ago. I only received an email today asking me to explain what my complaint is. Seriously Standardbank?????????? Are you for real?????????????
I did not think your service could get worse over the years but you keep outdoing yourself.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
17 Nov 2021, 12:11Dear Charlton P
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply17 Nov 2021, 12:11
Official
Dear Charlton P
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
CP
Charlton P's updateReviewer Update
17 Nov 2021, 12:43You do not need to appreciate my continued support as their wont be any. My vehicle finance is now with Wesbank and soon my home loan will be with SA Homeloans. I will not support a bank with such poor standards.
CP
Charlton P's update17 Nov 2021, 12:43
Reviewer Update
You do not need to appreciate my continued support as their wont be any. My vehicle finance is now with Wesbank and soon my home loan will be with SA Homeloans. I will not support a bank with such poor standards.