I would not even open an account for my dog at standard bank

Good day. I have opened a new account at Standard bank. I received my card last week, but the card is not working. After 28 minutes on the phone I finally found a person who told me what the problem was. They have put me through to the Centurion Business main branch, which do not answer their phones. After two more calls of 8 minutes each I still wasn't able to connect with the branch. Almost a hundred rand wasted on cell phone cost and my problem with the brand new card is still not sorted out. I had an operation in both feet, thus I can't drive. Someone need to take off from work to take me to a branch. I think this is pathetic! I won't even open an account for my dog at Standard bank due to the poor services.