I woke up to a non functioning Application then I tried logging on to my online banking, I was successful in logging in with the online banking platform to find a massage stating that my account has been blocked due to security reasons

I woke up to a non functioning Application then I tried logging on to my online banking, I was successful in logging in with the online banking platform to find a massage stating that my account has been blocked due to security reasons. I then tried calling the customer care which could not assist. I then proceeded to the branch where they also couldn't assist they just kept changing my pin and telling me everything is fine even when it's stated that my account has been blocked and referred my to their online banking platform an hour 30 min later there was still no answer. I had to leave the branch with no assistance. I'm stuck with no money😡 Standard Bank should take its employees to training if it wants to ride the digital wave how can the whole branch not have a single person to assist with digital platforms.