NM
Nolwandle M

1 reviews | Active since Jun 2020

03 Jan 2026, 11:04

I wish I didn't trust Standard Bank

During December I contacted the debt center to get a payment holiday because I deposited R8000 towards my loan and didn't get a response on the outcome but a debit. Another thing I still didn't get an updated statement on how much I still owe. I don't get why standard bank lack communication especially when you need assistance in the debt department.

0
Replies (2)
Standard Bank
Standard Bank's reply03 Jan 2026, 11:06
Official
Dear Nolwandle,

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.

We sincerely apologies for any inconvenience or unwarranted frustration this has given you. 

Kindest Regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply06 Jan 2026, 09:30
Official
Dear Nolwandle, 

We would like to thank you for giving us the opportunity to address your matter. 
We are glad we could assist. 
Kindly let us know should need any further assistance. 

Kindest Regards
Standard Bank Hello Peter Team 
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