I wish I didn't change my Capitec Bank if only I knew

4 August 2018 I went to the bank Protea Glen mall to change my account from cheque account to debit/savings account because there are more than five debit orders taking money from my account and I don't know where are they from and my debit orders are bouncing because of them and each bounced cost R146 I asked her to stop the cheque account . She did as I requested to use the savings account, month end debit orders went again to cheque account even Standard Bank personal loan went to cheque account and bounced and took money again from savings account, I went again and charges were R3000 something I was assisted by the guy he said they can't block or stop the debit orders I should do it by myself he gave me phone numbers he said I should call themon Monday is for the debit order that I don't know about them, i asked how did he know their he it's ****. I did as he advised, came month end they went again now they were going double the charges came to R5383. 52. The call center called me and they told me that I'm owing R5383. 52 I told them the whole story and the guy I was talking to he said there is no such they are the branch they should stop it, he said I should go to the branch on the next day and ask for the manager he will block the cheque account. On Saturday morning I went as I was advised by the call center and the lady that assisted me she said no manager will help me they are the ones who will help me and they don't have access I should come back on Monday. Monday I went to to Simmons Street branch not far from Ghandi the lady assisted me within hesitation and she explained to me that they will call me to make arrangements or they will hand me over I was happy at on Tuesday morning I got the message advising that R5383. 52 is debited from my account for the cheque account, I couldn't work I couldn't breathe properly cause I didn't make arrangements and my money was taken by Standard Bank, lunch time I went to ****erney Mall branch I explained everything to them the guy that assisted me at ****erney branch he said he an see the whole story in the computer. He to my ID book and he went to the manager then he said it will take time I said it's fine, I waited for more than 1 hour he came and he said the manager is on the doing reversals to my account and he said the will be reversed, then he gave me the email address for Sibongile Gamede he said I should email her cause they are discussing my with the manager as he was talking to me, her email address is ********** I did as I was advised and she said that she doesn't know anything about me. Then I wrote that my don't have and I didn't pay school fees and transport for them and my money is gone without arrangements. Today in the morning I checked in my account still no and after work still the same. Please help