WK
Willem K
1 reviews | Active since Jul 2021
07 Nov 2024, 14:29
I will never say its best to move to standerbank
Good day
I like to warn every one never think of moving to standerdbank i have mive to standerbank on monday and strugle intill to day let all my aps functions work i cant buy airtime or Electricity on my Banking app and there call senter just say i must wait intill if it come back on but every one else work exept me
Helpful (0)
Replies (8)0
Replies (8)
Standard Bank's replyOfficial
07 Nov 2024, 14:32Dear Willem
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team h
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team h
***
Standard Bank's reply07 Nov 2024, 14:32
Official
Dear Willem
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team h
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team h
***
WK
Willem K's updateReviewer Update
07 Nov 2024, 14:33Yes well i sit without electricity because my app dont work and no one do any thing to fix this so how do you do your best to help fix this
WK
Willem K's update07 Nov 2024, 14:33
Reviewer Update
Yes well i sit without electricity because my app dont work and no one do any thing to fix this so how do you do your best to help fix this
Standard Bank's replyOfficial
07 Nov 2024, 15:11Our team is looking into this matter. We will be in touch with further feedback.
Standard Bank's reply07 Nov 2024, 15:11
Official
Our team is looking into this matter. We will be in touch with further feedback.
WK
Willem K's updateReviewer Update
07 Nov 2024, 15:13I hope i will hear any feed back before the end of the day as i need to buy electricity
WK
Willem K's update07 Nov 2024, 15:13
Reviewer Update
I hope i will hear any feed back before the end of the day as i need to buy electricity
WK
Willem K's updateReviewer Update
07 Nov 2024, 16:09Now already at 16h00 no feed back never use standerbank there customer care is really bad
WK
Willem K's update07 Nov 2024, 16:09
Reviewer Update
Now already at 16h00 no feed back never use standerbank there customer care is really bad
Standard Bank's replyOfficial
07 Nov 2024, 17:26Good day Willem.
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Nov 2024, 17:26
Official
Good day Willem.
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
WK
Willem K's updateReviewer Update
09 Nov 2024, 07:16Suddenly there i have make a payment with send proof of my payment to my receipt and there have debit my account with 1,50 for the email where i have a mimo plus account there dont follow there price structure i have contact the call center and the branch as well as on facebook with help
WK
Willem K's update09 Nov 2024, 07:16
Reviewer Update
Suddenly there i have make a payment with send proof of my payment to my receipt and there have debit my account with 1,50 for the email where i have a mimo plus account there dont follow there price structure i have contact the call center and the branch as well as on facebook with help
Standard Bank's replyOfficial
09 Nov 2024, 08:36Hi Willem
We will follow up and get back to you. We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We will follow up and get back to you. We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply09 Nov 2024, 08:36
Official
Hi Willem
We will follow up and get back to you. We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We will follow up and get back to you. We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***