I will help move you to another bank

<p>I called in on wednesday at 16:15 to urgently request the latest statement so that I could pay up the arrears amount. I had the unfortunate luck of having to speak to Grimelda Khosa. What an unpleasant and unhelpful woman. When asking when i could expect it, she said "i don't know" when i told her i needed it urgently, she told me "then go to the bank" we are currently in the kruger park with no access to a standard bank. I am so disgusted at this point, this is why non of my banking is with standard bank... I am going to request that my homeloan is moved aswell. HORRIBLE service</p>