KN
Kgomotso N

1 reviews | Active since Apr 2023

12 Sept 2024, 11:40

I was suppose to get...

I was suppose to get my natis yesterday via dsv and standard Bank requested my natis back to rosebank and there is no reason why, the lady I spoke to yesterday promised that they will do an urgent delivery and it did not happen, I'm not happy about the service I received yesterday Ref sb2408/03224

0
Replies (2)
Standard Bank
Standard Bank's reply12 Sept 2024, 12:03
Official
Dear Kgomotso

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply18 Sept 2024, 16:51
Official
Dear Kgomotso

Our team tried calling you just now to no avail.

Please review the email and respond accordingly.

Have a great day further.

Kindest regards
Standard Bank Hello Peter Team 
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