SVdW
Susan Van der Watt

1 reviews | Active since Jul 2018

13 Oct 2023, 15:36

I WAS PROMISED A CALL LAST WEEK ON HELLO PETER - STILL NO CALL OR HELP - TIME TO CLOSE STANDARD BANK !!!!!!!!!

I tried several times to get help 0n ********** to link my new cards on the APP Put through 3 times to the Online/app etc help DEPARTMENT, AFTER HOLDING ON FOR 10 TO 15MIN EACH TIME.... They don't answer calls. PATHETIC .

3 replies

0
Replies (1)
Standard Bank
Standard Bank's reply13 Oct 2023, 16:03
Official
 Dear Susan

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

We will be taking a closer a look and will get back to you 

Kindest regards, 
Standard Bank Hello Peter Team 
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