KD
Karabo D

1 reviews | Active since Jan 2024

05 Aug 2024, 12:37

I was having a polic...

I was having a policy with Standard Bank where they were deducting R115 and I cancelled it and there was a R2 cancellation fee deducted this month again I have loaned money at work for transport then the same R115 is deducted I fail to understand how coz I cancelled it I am so hurt even thinking of switching my payment to other bank😭😭😭

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Replies (1)
Standard Bank
Standard Bank's reply05 Aug 2024, 12:40
Official
Dear Karabo, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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