NN
Ntombela N
1 reviews | Active since Oct 2025
05 Nov 2025, 06:21
I was hacked
I was hacked. While working abroad. It was online. I didn’t get any answers of why it happened to me? Did I do something wrong? No. Here’s your money back… ok money refunded, cased closed. I have bank charges for all these things that were as a result of being hacked, I’m willing to let it go, at least I got all my money back…Now I don’t have access to my funds… I have to go pick up my new card at the branch… I’m abroad!!! I was hacked while abroad! I have to pay such a huge fee to get the card shipped to me in China…I’m the victim of ***** but I’m paying so much! My savings, debit orders, whole life is on standstill… so frustrating. So unfair
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Replies (1)Standard Bank's replyOfficial
05 Nov 2025, 06:55Dear Ntombela,
Thank you for getting back to us.
Kindly understand there are costs involved with international card delivery hence the fee charges.
Could you please confirm if you were assisted as per our last referral to the card team.
Your response is much appreciated in ensure everything is proceeding smoothly.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for getting back to us.
Kindly understand there are costs involved with international card delivery hence the fee charges.
Could you please confirm if you were assisted as per our last referral to the card team.
Your response is much appreciated in ensure everything is proceeding smoothly.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Nov 2025, 06:55
Official
Dear Ntombela,
Thank you for getting back to us.
Kindly understand there are costs involved with international card delivery hence the fee charges.
Could you please confirm if you were assisted as per our last referral to the card team.
Your response is much appreciated in ensure everything is proceeding smoothly.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for getting back to us.
Kindly understand there are costs involved with international card delivery hence the fee charges.
Could you please confirm if you were assisted as per our last referral to the card team.
Your response is much appreciated in ensure everything is proceeding smoothly.
Kindest regards,
Standard Bank Hello Peter Team
***
