1 reviews | Active since Oct 2013
I was given access to another person's financial information by mistake
<p>I could not download the IT3Bs for our moneymarket accounts, so I phoned Standard Bank and, after the normal security checks, was told that they would be emailed to me. After a few days I received one of them. The other was for the current account, so it was not what I asked for. I asked for the correct information to be sent to me. After waiting nearly a week I was sent the financial information of a person that I have never heard of before. I now have access to his name, address, information on several of his accounts, and his identification number (whatever this means). He is lucky that I am honest and that I do not intend to make ******* use of this information. I wonder who got our information and if that person will be as honest as I am.</p>
Good day Lindy
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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********** (fax)
**********Good day Lindy
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********Dear Lindy
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Lindy
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
