1 reviews | Active since Jan 2014
i was chased out of gateway mall
im from tongaat and my wife works in umhlanga so she starts work at 3 in the morning and after dropping her i went to gateway as i needed a bank statement from the standard bank atm and they told me that im not allowed in the mall, they treated me like a ******** and embarrassed me in front of all the cleaning staff. i was told that you must go back to tongaat and come during working hours as im not allowed to be there. i feel that this is a public place and atms should be available to use at any time. i will also relate this experience with standard bank and having them consider moving out of gateway as they will lose clients due to this
Thank you posting your comments.
We looking into your matter and will revert to you as soon as possible.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
Thank you posting your comments.
We looking into your matter and will revert to you as soon as possible.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
Thank you for allowing us the opportunity to look into your matter.
As per our discussion today 20 October 2017, please address matter directly with the mall's management team.
We appreciate your patience and understanding.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
Thank you for allowing us the opportunity to look into your matter.
As per our discussion today 20 October 2017, please address matter directly with the mall's management team.
We appreciate your patience and understanding.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
