SQ
Sphindile Q
1 reviews | Active since Nov 2021
05 Sept 2023, 15:14
I wanted to open an ...
I wanted to open an account under mine for my child I did everything telephonically and ended with the email, the lady who heloed me said everything is perfect I should go to the nearest bank to collect the card with the certificate and my Id I did that I spent 2 hours in tje bank waiting the lady who hepped me told me that she cab open the account without the child
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Replies (2)
Standard Bank's replyOfficial
05 Sept 2023, 15:17Dear Sphindile
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply05 Sept 2023, 15:17
Official
Dear Sphindile
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's replyOfficial
07 Sept 2023, 10:43Dear Sphindile
Thank you for allowing the team to investigate this matter.
We understand that our management team will be getting back to you later today.
Kindly advise once this is done.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for allowing the team to investigate this matter.
We understand that our management team will be getting back to you later today.
Kindly advise once this is done.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply07 Sept 2023, 10:43
Official
Dear Sphindile
Thank you for allowing the team to investigate this matter.
We understand that our management team will be getting back to you later today.
Kindly advise once this is done.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for allowing the team to investigate this matter.
We understand that our management team will be getting back to you later today.
Kindly advise once this is done.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team***