MN
Mpho N
1 reviews | Active since Mar 2015
15 Feb 2016, 08:24
I want nothing to do with standard bank
Yesterday(14/02/2016) I checked my balance using Standard bank app only to find out that there was a transaction of R1500 that went off my account and I have no knowledge of. And today I called the call center and Spoke to Chantel from ***** Dept who told me that the transaction was made on the 10th December 2015. not only do I not know anything about the transaction but why after 2 months? I have been banking with Standard bank for 16 years and I never had issues until I converted to a cheque account. I want nothing to do with standard bank and I want my all my accounts to be closed included the investments I took with them. My account is not safe and I have absolutely no control over my funds.
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Replies (1)Standard Bank's replyOfficial
15 Feb 2016, 14:42Hello MphoNkoana,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply15 Feb 2016, 14:42
Official
Hello MphoNkoana,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
