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aBRAM P
1 reviews | Active since Oct 2011
03 Oct 2024, 11:02
I want my paper - I do not owe the car anymore
I was handed over to some collection company called Themba CC by this entity and I was told if I do not pay the R6300 outstanding monies then they will come take the car from me so on the 25th Septermber I paid that amount in full meaning I have settled my vehicle account but today is the 3/10/24 still no arrangement to receive the car ownership paper.
The 25th was on a Wednesday and I gave it till 30th and called Themba personally after checking online for their number and he gave me phone numbers and an email of Brownyne to arrange how I can get the paper.
Big company is Standard Bank and they not friendly when you owe them but because I finished the account its now a problem to get my paper.
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Standard Bank's replyOfficial
03 Oct 2024, 11:31Good day Abraham.
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply03 Oct 2024, 11:31
Official
Good day Abraham.
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***